Email: info@wellnest.com
Phone: 1 (626) 400-4044
Effective Date: October 1, 2024

Wellnest Center Privacy Policy

Welcome to Wellnest! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website and services. By accessing or using our website, you agree to the terms of this policy.

1. Information We Collect

We collect the following personal information from users:

• Name
• Email address
• Phone number
• Payment details (processed by Stripe)

2. Purpose of Data Collection

We collect and use your information solely to:

• Facilitate and manage room bookings
• Process payments for our services
• Communicate regarding your bookings or any relevant updates

3. Third-Party Services

We use trusted third-party providers to support our services, including:

• Stripe for secure payment processing. Stripe may collect, use, and retain your payment information according to their Privacy Policy.
• Google Analytics to help us understand website usage and improve user experience. Google Analytics collects data on page views, clicks, and other interactions.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to provide and improve our services. Cookies help us remember your preferences, understand site usage, and personalize content. You can adjust your cookie preferences through your browser settings.

5. Data Retention

We retain your personal data for as long as needed to provide our services or until you request deletion. This includes data stored for communication purposes, such as your name and phone number, as well as data retained by Stripe for payment processing.

6. User Rights (CCPA Compliance)

Under the California Consumer Privacy Act (CCPA), you have the following rights:

• Access: Request to know the personal information we collect, use, or disclose.
• Deletion: Request deletion of personal information we have collected, subject to legal and contractual limitations.
• Data Transfer: Request a copy of your data in a portable format.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at info@wellnest.com or call 1 (626) 400-4044.

7. Security Measures

We use industry-standard security measures to protect your personal information. Our servers and website are designed with safeguards to prevent unauthorized access or disclosure. Data processing by Stripe is conducted under high-security protocols to protect your payment information.

8. Children’s Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from anyone under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the revised version on our website with the effective date at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us: